Job Description

Description:

The Miraval journey is about creating a life in balance, healing the whole self, and engaging in the present moment. It is our ongoing purpose to bring imagination, authenticity, and meaning to wellness. Each day we work to bring out the best in all we do. Not for the world to take notice, but for our guests and employees to take comfort in. We do this because we believe in the power of the individual. To create balance and live your best. We do this because we are Miraval.

SUMMARY

At Miraval Arizona, our Restaurant Servers play a vital role in delivering a serene and enriching dining experience that reflects our commitment to mindfulness, wellness, and exceptional hospitality. This position is responsible for guiding guests through their culinary journey with grace, attentiveness, and deep knowledge of our thoughtfully curated food and beverage offerings.

Duties and Responsibilities:

To thrive in this role, the Restaurant Server must consistently demonstrate excellence in each essential duty, contributing to the serene and transformative guest experience that defines Miraval Arizona.

• Ensure full compliance with all health, safety, and sanitation standards, upholding Miraval's commitment to well-being and care

• Communicate with clarity, warmth, and professionalism when engaging with guests and colleagues

• Foster a collaborative and uplifting team environment through a positive, enthusiastic attitude

• Demonstrate mutual respect and mindfulness in all interactions with fellow colleagues

• Maintain a thorough understanding of service standards and operational procedures as outlined in the Miraval Training Manual

• Execute opening, closing, and side duties with precision and consistency

• Deliver service within designated time frames while preserving a calm and attentive presence

• Remain aware of guest presence and proactively anticipate their needs with grace and discretion

• Possess in-depth knowledge of menu offerings, pricing, and the ability to provide vivid, engaging descriptions that reflect the culinary artistry of Miraval

• Assist guests with genuine care and professionalism, ensuring they feel valued, heard, and nurtured

• Maintain cleanliness and presentation of tables within assigned section, reflecting Miraval's standards of excellence

• Attend and actively participate in daily pre-shift meetings to align with team goals and service expectations

• Share guest feedback-both positive and constructive-with leadership to support continuous improvement

• Demonstrates adaptability and a collaborative spirit by supporting various Food and Beverage operations as needed, including restaurant service and banquet functions

• Accepts and fulfills additional responsibilities as assigned by leadership, acknowledging that duties may evolve and are not limited to those listed.

We offer excellent benefits:

• Complimentary room nights*

• Unlimited discounted and Friends & Family Room Rates

• Medical, Prescription, Dental and Vision Insurance on 30 th day of employment*

• 401K with company match*

• Generous Paid Time Off policy*

• Paid sick time

• Paid Family Bonding Time and Adoption Assistance*

• Tuition & Wellbeing Reimbursement*

• Free colleague meals during shift

• Employee Stock Purchase Plan*

• Access to resort facilities including spa services, programs, hiking trails and gym

• Exact benefit package is contingent on status

Qualifications:

• ·A sincere desire to anticipate and fulfill the needs of others in a fast-paced, high-touch setting

• Refined verbal communication skills that foster clarity, warmth, and connection

• Minimum of two years' experience in a full-service restaurant; fine dining or luxury resort experience strongly preferred

• Proficiency with Point-of-Sale (POS) systems and related technology

• Strong working knowledge of coffee, beer, wine, and premium liquor service, with the ability to make thoughtful recommendations

• Physical stamina to lift and carry moderate weight as needed throughout service

• Ability to remain on feet for extended periods while maintaining a poised and professional demeanor

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Primary Location: US-AZ-Tucson

Organization: Miraval Arizona Resort and Spa

Pay Basis: Hourly

Job Level: Part-time

Job: Bars/Restaurants/Outlets

Req ID: TUC001926

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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