Job Description
Slide is a cutting-edge Tampa based Technology Enabled Insurance company who is disrupting the industry! To revolutionize all facets of property insurance, we need to do things differently. Therefore, certain traits are required of Sliders in order to be successful in our fast-paced environment. Being able to contribute innovative solutions (Best Idea Wins!), being able to easily pivot and comfortable with ambiguity, as well as the desire to grow in a Best Places to Work award winning culture are some of the things that make a Slider successful.
Does this sound like you?! What you will be doing: - Proactively communicate and set accurate claims expectations with customers throughout the Claims process while providing high quality customer service.
- Research, analyze, and interpret policy language and state law as it applies to submitted claims.
- Examine and appropriately interpret policies, forms, and other records to determine coverage and extent of company's exposure or liability.
- Appropriately apply knowledge of multiple state statutes, including the insurance code of ethics, rules, regulations, and guidelines.
- Draft, approve, and adjust estimates of damage and loss amounts.
- Negotiate and settle claims in accordance with Slide's best practices, guidelines, and industry standards.
- Assign, direct, and monitor vendors conducting mitigation and/or other services during the adjustment process.
- Model ethical behavior and execute job responsibilities in accordance with Slide's core values, ethics, and information protection policies.
- Document all relevant information in the electronic claims management system.
- Contribute to the business production goals and objectives.
- Establish timely and appropriate claim reserves in accordance with claim standards.
- Appropriately represent the company by executing a high level of service and always maintaining professionalism.
- Perform other duties, as assigned.
What you already have: Education, Experience, and Licensing:
- Bachelor's degree in a field with skills transferable to insurance preferred; HS Diploma required.
- Active Florida 6-20 Resident All Lines Adjuster License .
- 3+ years of first-party property claims adjusting experience preferred, 2 years required.
- 2+ years of experience working directly for a carrier required.
Qualifications/Skills and Competencies:
- Working knowledge of Florida insurance laws and Florida good faith claims handling experience.
- Technical savviness.
- Xactimate proficiency a plus
- Solid working proficiencies of business operations, procedures, and priorities with a strong ability to support change and impart value within an organization.
- Proficient in MSO/365 applications such as Microsoft Teams, SharePoint, Word, Excel, PowerPoint and Outlook.
- Industry designations or certifications a plus.
- Excellent interpersonal and critical thinking skills.
- Data-driven, analytical approach necessary.
- Working knowledge to interpret and apply laws, rules, regulations, policies and procedures, and department operational guidelines in daily functions.
- Possesses strong customer service skills and can address customer escalations.
- Strong analytical, organizational, negotiation and communication skills.
- Ability to work independently, multi-task and adapt to frequent priority changes.
- Ability to plan, prioritize workload, organize, and coordinate multiple tasks and projects.
- Must possess excellent writing skills.
- Desire to live Slide's Core Values.
What Slide offers to you: The Slide Vibe - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology!
Benefits - We have extensive and cost-effective benefits that cover you and your family from every angle...Physical, Emotional, Financial, Social and Professional Health. A new 2024 Benefit is a Lifestyle Spending Account opened for each employee to spend on a Wellness Activity of their choice each month... funded by Slide!
A 2023 BEST PLACE TO WORK - Tampa Bay Business Journal
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