Job Description
BACKGROUND:
Kaizen Advance is a growing consulting company based in Atlanta, GA, specializing in connecting quality workers with work-from-home (remote) opportunities. We are looking for Client Support Agents to work from home and be the primary link between our clients' current and potential customers.
The Client Support Agent is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs and communicating effectively with team members within the customer service department of various Fortune 500 companies. This is an Independent Contractor opportunity.
JOB DUTIES:
Provides timely and accurate information to incoming customer order status and product knowledge requests
Processes customer orders/changes/returns according to established department policies and procedures
Provides timely feedback to the company regarding service failures or customer concerns
Partners with the sales team to meet and exceed customer service expectations
WHAT IT TAKES TO SUCCEED:
Outstanding problem-solving skills
Patience and empathy - an ability to manage stress and work under pressure
Excellent communication skills in writing and verbal with outstanding listening skills
Ability to provide knowledgeable, friendly, and professional customer service
Experience navigating and efficiently using program tools and software using technology
Basic computer skills
QUALIFICATIONS:
Must be a legal US Resident and Citizen
Must be at least 18 years of age
Must be able to pass a 7-year criminal background check
Must be able to work at least 15 hours (30 intervals) a week
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
Previous customer service experience is preferred, but is not required
Windows 11 ONLY – No Chromebooks or Apple (Macs) allowed
16 GB RAM PC (Preferred)
Dual monitors
Noise-canceling USB headset
Hardwired internet connection (Ethernet; No Wi-Fi)
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
You can create your work schedule to fit your needs, whether you want a full-time or part-time schedule
You have the opportunity to receive performance-based compensation or other incentives
You can work remotely
...brings agreements to life. Over 1.5 million customers and more than a billion people in over 1... ...s lives. With intelligent agreement management, Docusign unleashes business-critical... ...and forecasting Job Designation Remote: Employee is not required to be in or near...
Job Description Job Description Installing granite and quartz countertops
...Opportunity at MI Windows and Doors in Temperance, MI! Production Assembler A Production Assembler position is available in... ...written instructions Read production paperwork, labels, and computer files Read and use a tape measure Make fraction and decimal...
...ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?At Cytiva, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact. You...
...Job Description Certification Details BLS ACLS Arizona License Job Details Travel: Med Surg/Neuro ICU RN Start ASAP Must have current MSICU experience Must KNOW Cerner Job Requirements ~ Required: BLS ~ Required: ACLS ~ Required: AZ...