Title: Customer Service Manager
Salary: $80,000 - $90,000
Hours: Mon – Fri 8:30 am – 5:00 pm
Location: Chelmsford, MA
Summary: We seek a savvy, hands-on Customer Success Manager (CSM) with proven experience in custom manufacturing environments to lead operational excellence, enhance customer satisfaction, and drive sales close rates. In this pivotal role, you will manage the estimator and tech support person.
Responsibilities of the Customer Service Manager
Qualifications of the Customer Service Manager
Title: Customer Service Manager
Salary: $80,000 - $90,000
Hours: Mon – Fri 8:30 am – 5:00 pm
Location: Chelmsford, MA
Onsite, direct hire
Location: 100% Remote Work from home no commute, no office Schedule: Evenings & Weekends (detailed rotation below) Job Type: Full-Time W-2 Employee Base Pay: $36,000 / year + Full Benefits (see below) On-Target Earnings (OTE): $129,000 + Uncapped Commission Company...
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