Job Description

Summary

The General Manager builds a healthy business and a healthy culture within their cafes. Ensures the operational needs of the cafe are met, while also supporting, and providing leadership to the team members of the cafe. Enjoys working in a fast-paced cafe environment and can effectively work under pressure. In this role they will work with and develop a team of baristas to provide the exceptional customer service and quality coffee experience that La Colombe has built its reputation on. The La Colombe General Manager possesses a high sense of responsibility, quality, ethics, and integrity.

Responsibilities

What You'll Do:

Lead by Example

• Inspire, train, and support your team to deliver stellar service and unforgettable coffee experiences.
• Turn first-time guests into loyal regulars with your warm hospitality and attention to detail.
• Contribute ideas to improve the menu and promote employee engagement.

Quality Control

• Assist in managing daily cafe operations, ensuring high standards of food and beverage preparation, presentation, and service.
• Ensure compliance with health and safety regulations.
• Ensure that all safety protocols are followed even when you are not present.
• Ensure safety, harassment, injuries or any other issues brought to your attention are reported and addressed immediately.

Service with Heart

• Cultivate and create an environment that is passionate about hospitality.
• Educating baristas so that they are fluent with the La Colombe mission and culture as well as the story of our coffees.
• Build relationships with guests by communicating warmly and authentically.
• Seek opportunities to engage with guests.
• Deliver timely, professional and knowledgeable service.
• Exceed guest expectations.

Business Management

• Oversee inventory operations, including ordering, stocking, and merchandising.
• Maintain optimal inventory levels for all parts of cafe operations.
• Manage opening and closing procedures, financial reporting, and assist in developing strategies to drive business growth.
• Develop and maintain a weekly schedule with Cafe Manager support that is efficient, cost-effective and most importantly, can deploy all Barista's to positions that drive positive Customers experience.

You're Our Ideal Brew If You:

• Have at least 5 years of leadership experience in food service or retail (bonus points if you've managed a cafe or coffee shop).
• Love people as much as you love coffee - you know how to motivate a team and keep the good vibes going, even during the morning rush.
• Are organized, proactive, and a natural multitasker - you're basically the caffeine our team runs on.

Requirements

• Experience in customer service, retail, hospitality where the focus is customer facing (a plus, but not required - we'll train you!)
• Takes pride in being part of a team and embodies all of our One Dove principles- Kindness, Respect, Deliciousness, Efficiency, and Cleanliness.
• Ability to stand for long periods and lift up to 50 lbs.
• Frequent walking, bending, reaching, and twisting.

So, if managing a cafe sounds more like a passion than a job - and you can handle a little steam - we'd love to meet you!

Apply now and let's brew something amazing together.

About Us

Chobani is a food maker with a mission of making high-quality and nutritious food accessible to more people, while elevating our communities and making the world a healthier place. In short: making good food for all. In support of this mission, Chobani is a purpose-driven, people-first, food-and-wellness-focused company, and has been since its founding in 2005 byHamdi Ulukaya, an immigrant to the U.S. The Company manufactures yogurt, oat milk, and creamers - Chobani yogurt is America's No.1 yogurt brand, made with natural ingredients without artificial preservatives. Following the 2023 acquisition of La Colombe, a leading coffee roaster with a shared commitment to quality, craftmanship and impact, the Company began selling cold-pressed espresso and lattes on tap at cafes nationwide, as well as Ready to Drink (RTD) coffee beverages at retail. In 2025, Chobani acquired Daily Harvest, a modern brand offering consumers nutritious, delicious and convenient ready-to-make meals.

Chobani uses food as a force for good in the world - putting humanity first in everything it does. The company's philanthropic efforts prioritize giving back to its communities and beyond. Chobani manufactures its products inNewYork,Idaho,MichiganandAustralia, and its products are available throughoutNorthAmericaand distributed inAustraliaand other select markets.

For more information, please visit or follow us on Facebook, Twitter, Instagram and LinkedIn.

Chobani is an equal opportunity employer. Chobani will not discriminate against any applicant for employment on any basis including, but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and/or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state, and local laws.

Chobani provides a comprehensive benefits package, including medical, dental, vision coverage, disability insurance, health savings account, flexible spending accounts, and tuition reimbursement. To help save for the future, all employees are eligible for a 401k match of 100% on up to 5% of eligible pay. To support growing families, we provide fertility and childcare assistance, and 12 weeks of parental leave at full pay after six months of continuous employment. In addition, we provide wellness resources which include an employee assistance program, fitness discounts, a wellness reimbursement, on-site gym access (certain locations) and a monthly wellness newsletter to connect you with resources and timely information. We offer various types of paid time of including: starting at 70 hours of paid time off, 11 holidays, paid volunteer time off and military service leave.

Compensation Range: $75,000.00.

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