Job Description

Sofidel America, a leading manufacturer of tissue products, is committed to sustainability, innovation, and operational excellence. We are currently seeking a Product Office Assistant to lead packaging initiatives from concept to launch, ensuring successful execution and cross-functional collaboration.

In this role, you will manage multiple cross-functional projects, drive on-time and accurate product launches, and work closely with internal teams, such as Sales, Marketing, and Operations, as well as external partners to support customer relationships and develop packaging solutions that align with both business and technical requirements.

Key Responsibilities:

• Manage the packaging development process from concept through execution

• Oversee multiple cross-functional projects to ensure timely and accurate product launches

• Collaborate with Sales and Marketing teams to provide technical guidance and maintain strong customer relationships

• Partner with Operations, the Product Office, and Facility Managers to assess feasibility of new product development

• Develop pallet diagrams and dielines for new packaging

• Conduct technical reviews of customer artwork to ensure accuracy and compliance

• Maintain and update customer specification databases

• Open and manage item and material codes in internal systems

• Analyze production and product data to support business decisions

• Develop and maintain technical specifications for products and raw materials, including Bills of Materials (BOMs)

• Support supplier relationships to ensure consistent quality and efficiency

• Assist the Product Office team and managers with various projects as needed

Requirements:

• Bachelor’s degree in Business or a related field preferred

• 1–2 years of experience in manufacturing, product-related functions, or raw material management

• Strong project management skills with the ability to handle multiple priorities

• Excellent communication and interpersonal skills for cross-functional collaboration

• Highly analytical with strong problem-solving abilities and attention to detail

• Strong organizational skills and the ability to meet deadlines in a fast-paced environment

• Familiarity with both Metric and Imperial measurement systems

• Proficiency in Microsoft Excel, Outlook, and databases

• SAP experience is preferred

• Experience with TOPS or similar packaging software is preferred

Why Join Sofidel America?

• Competitive compensation with an annual performance-based bonus

• Comprehensive benefits package including health, dental, vision, 401(k) match, and paid time off

• Opportunities for professional training and development

• A dynamic work environment within a global industry leader

Sofidel America is an Equal Opportunity Employer.

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