We are seeking a Senior Product Designer to join our Growth team, focusing on building a unified sales platform that will transform how Ramp's sales organization operates. This platform will consolidate existing tools (Toki, CDP, Kayo) into a cohesive ecosystem that streamlines both pre-sales and post-sales functions, with an emphasis on creating shared, reusable functionality like recommendations and alerting systems that can benefit multiple teams.
In this role, you will be the design lead responsible for creating an elegant and efficient experience for Account Managers, Sales Development Representatives, Account Executives, and Customer Success Representatives. Working across multiple teams and initiatives, you'll need to demonstrate strong system-thinking abilities to connect disparate workflows into a unified, intuitive platform. Your work will directly impact Ramp's sales effectiveness by designing tools that enhance productivity and drive better outcomes across the entire sales funnel.
We're initially focusing on solutions for Sales Development (Toki) and Account Management/Customer Success (Kayo) teams, with plans to expand our platform to support Account Executives, Channel Partner Managers, and marketing teams. The ideal candidate will bring a strategic mindset and senior-level experience in complex B2B product design. You'll need to effectively collaborate with stakeholders across Growth, Sales, Engineering, and Product teams while maintaining a clear vision for the platform's user experience. Your ability to understand various sales functions' needs and translate them into scalable design solutions will be crucial in helping Ramp's sales team operate more efficiently and drive business growth.
Please note that this Senior Product Designer role will require you to be comfortable with working in-person at our NYC HQ (located near Madison Square Park) at least 2 days/week.
Lead design and user experience for significant parts of our core product; contribute to the design process from prioritization through launch
Work directly with Principal Designers, Product, and Engineering leads to transforming company strategy into prioritized initiatives in the roadmap and identifying the right problems to solve
Be comfortable with breaking down ambiguous problems, ruthlessly prioritizing the highest impact work, and aligning a cross-functional team around it
Sweat the details, strive for simplicity, and tie together interconnected projects to make complex tasks approachable
Be opinionated and leverage a direct line to our customers to get insights. Explore solutions, create prototypes, and dive into user feedback/data to identify points of friction and opportunities for improvement for every initiative
Advocate for our users by continuously iterating on and evolving our core products and experiences. Identify areas of improvement and deliver value to customers every day
Collaborate with the rest of the design team to evolve our long-term product vision, design systems, brand guidelines, and internal design collaboration process
Participate in day-to-day team rituals like design crit, story creation, weekly stand-ups, etc
Help us hire more amazing people to grow the design team and bring diverse perspectives to our design process
Contribute to developing our design internship program, where you will mentor the next generation of product designers
Minimum 5 years of tech/startup or digital product agency experience, or equivalent
Demonstrated experience with end-to-end (hybrid UX and UI) product design
Experience working with developers and PMs building and shipping applications or software
Extraordinary visual design skills and strong understanding of UX principles
Background in visual/interaction design, UX/UI, branding & identity, and typography
Experience with low and high-fidelity prototyping
Excellent communication and collaboration skills
A strong understanding of software engineering workflows and principles is encouraged
Kind, curious, generous, low ego, and a great sense of humor
100% medical, dental & vision insurance coverage for you
Partially covered for your dependents
One Medical annual membership
401k (including employer match on contributions made while employed by Ramp)
Flexible PTO
Fertility HRA (up to $5,000 per year)
WFH stipend to support your home office needs
Wellness stipend
Parental Leave
Relocation support to NYC or SF
Pet insurance
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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